A new home addition brings very enthusiastic responses from the homeowners. But what about after families have had a few year to spend in their new living spaces? Heartlands Building Company was curious, and asked Hugh and Diana Bissell about the outdoor addition Heartlands completed on their Wildwood home in 2011.
When asked about personal memories from years spent in their outdoor living areas, the Bissells did not come up short. “We remember an evening when out-of-town family came to visit. The adults were gathered on the patio around the fire pit enjoying a glass of wine and good conversation. The children were above in the outdoor living area watching television and playing games. Later the children came down to roast some marshmallows. The entire addition has become the center of our fun activities.”
Completing the project was also remembered as a positive experience. “We had a great crew, professional and friendly. You could tell they enjoyed their work. When we had questions they were ready to provide answers. Construction went so smoothly – no drama, a great feeling,” says Hugh.
“We had received several proposals from contractors for our project. Larry Brost, founder of Heartlands, provided a design that really integrated the addition into our home, and that was why we decided to go with Heartlands.”
Heartlands living areas are created for frequent high traffic use. “We use it all the time. We have gatherings all the time, including our family BBQ for 30. It’s like having another living room. We are very happy with our addition. It has more than met our expectations.” Bissell attests.
To help keep that worry-free expectation long after completion, Heartlands uses very durable exterior rated products. After five years, they were pleased to hear the Bissells continue to appreciate the quality. Hugh notes, “There is very little maintenance to do. We clean the deck flooring about twice a year. It is very easy.”
Originating in 2002, Heartlands Building Company has evolved into a renowned designer and builder of custom outdoor living areas with over 2,000 satisfied customers. Their success is fueled by their passion for delivering quality.
Larry focuses on listening to customers and working with their ideas for using the outdoor living areas. “Customer thoughts and desires are compiled into a design document and eventually building plans. Common goals include family time, entertaining friends, and date nights. Customers are pleasantly surprised that their design is exactly what they wanted. Listening to a customer and tailoring the design are critical. Continual success is then about the team and delivering quality.”
The passion for quality and family is shared by co-owners Dick O’Brien and Adam Twellman. Dick joined Heartlands in 2003. At Dick’s 10-year anniversary party, Larry’s wife Stacie exclaimed, “Larry could not have done without him!” Recognizing the wisdom of those words, Adam was invited to purchase an interest in the company since he had been performing like an owner for years.
Helping families come together to create memories is what Heartlands is most proud of. Larry reflects, “Most heartwarming are comments from customers about how their outdoor room has brought back the family dinner, and quality time spent with their teenagers.”
To learn more about how Heartlands Building Company can create your outdoor living dreams, and to see photos of completed projects, you can visit their website at www.heartlandshome.com, or their attractive showroom at 680 Crown Industrial Court in Chesterfield. You can also call them to arrange a consultation at 636-728-0003. clm